Customer Service
Our Cashmere Advisors are on hand Monday to Friday from 9am to 6pm (GMT+1) to help and advise you :
• by email : contact@eric-bompard.com;
• by phone (toll-free) : +33 (0)1 40 12 00 40
Contact us
Delivery options
Europe :
• Standard home delivery (Chronopost) : 5€ and free for orders over 50€ ;
• Express home delivery (DHL) : 10€ ;
*European Union area (€ area)
Read more
Country of delivery
Good news, the Bompard online shop delivers worldwide. However, delivery and return conditions may differ depending on the destination.
E-Reservation
Book online, try & pay in-store
You can reserve an in-store item directly from the product page on eric-bompard.com. Visit the product page, select your size and click on "See availability in store". Select the store where you would like to reserve your item and click "Reserve item". Our store will confirm the availability of your item within 3 hours and you will receive a confirmation email and SMS. Once you have received the availability confirmation, the product will be reserved exclusively for you for 3 days.
In-store Pickup
Maison Bompard allows you to shop online and pick up your order in-store within 3 business days. This service is available only at certain stores and for specific products when choosing the delivery method during your order. At the "delivery option" step, select a store in "store collection". You will receive an email confirming the arrival of your order at the store. You have 15 days from receipt of the notification e-mail to collect your order. Please remember to bring proof of identity.
Express Delivery
We offer an express delivery service. Delivery costs and times vary depending on the country and the value of your basket. A courier service is available in Paris and the suburbs.
Customer Service
Our Cashmere Advisors are on hand Monday to Friday from 9am to 6pm (GMT+1) to help and advise you :
• by email : contact@eric-bompard.com;
• by phone (toll-free) : +33 (0)1 40 12 00 40
Contact us
Delivery options
Europe :
• Standard home delivery (Chronopost) : 5€ and free for orders over 50€ ;
• Express home delivery (DHL) : 10€ ;
*European Union area (€ area)
Read more
Country of delivery
Good news, the Bompard online shop delivers worldwide. However, delivery and return conditions may differ depending on the destination.
E-Reservation
Book online, try & pay in-store
You can reserve an in-store item directly from the product page on eric-bompard.com. Visit the product page, select your size and click on "See availability in store". Select the store where you would like to reserve your item and click "Reserve item". Our store will confirm the availability of your item within 3 hours and you will receive a confirmation email and SMS. Once you have received the availability confirmation, the product will be reserved exclusively for you for 3 days.
In-store Pickup
Maison Bompard allows you to shop online and pick up your order in-store within 3 business days. This service is available only at certain stores and for specific products when choosing the delivery method during your order. At the "delivery option" step, select a store in "store collection". You will receive an email confirming the arrival of your order at the store. You have 15 days from receipt of the notification e-mail to collect your order. Please remember to bring proof of identity.
Express Delivery
We offer an express delivery service. Delivery costs and times vary depending on the country and the value of your basket. A courier service is available in Paris and the suburbs.
Enjoy a worry-free shopping experience at Bompard with our secure payment system.
